| N | Factor (Item) | Exploratory factor analysisa | ||||
| F1 | F2 | F3 | F4 | C | ||
| Anxiety about quality of pediatric emergency medical care services (F1) | ||||||
| 29 | There is no reasonable explanation of the disease and treatment. | 0.956 | −0.059 | −0.032 | 0.040 | 0.87 |
| 31 | No indication regarding the patient’s next consultation is given. | 0.898 | −0.064 | 0.032 | 0.010 | 0.76 |
| 26 | Pain and symptoms are not relieved appropriately. | 0.875 | 0.061 | −0.032 | 0.008 | 0.83 |
| 28 | There is no support for a parent’s insufficient experience/knowledge, anxiety, and concerns. | 0.851 | 0.001 | 0.051 | 0.039 | 0.78 |
| 27 | In the emergency consultation hospital, there is no facility to stay at. | 0.760 | 0.195 | −0.033 | −0.040 | 0.75 |
| 23 | Examinations including X-ray, CT, or blood or urine tests are not available. | 0.683 | 0.187 | 0.058 | −0.067 | 0.64 |
| Anxiety about pediatric emergency medical care service system (F2) | ||||||
| 17 | Emergency facilities available change day by day. | −0.023 | 0.860 | 0.099 | −0.086 | 0.73 |
| 18 | The locations of emergency facilities available are unclear. | 0.045 | 0.825 | −0.012 | 0.058 | 0.77 |
| 19 | It takes over 30 minutes from home to get to an emergency facility providing consultation. | 0.168 | 0.689 | −0.037 | 0.037 | 0.65 |
| 16 | There is no facility providing consultation at any time. | 0.124 | 0.674 | −0.020 | 0.105 | 0.64 |
| Anxiety about public support (F3) | ||||||
| 3 | Use telephone consultation. | −0.014 | −0.041 | 0.940 | 0.013 | 0.86 |
| 5 | Use Kagawa Emergency Support Network. | 0.016 | 0.006 | 0.731 | 0.014 | 0.55 |
| 2 | Judge the disease state and take action via the Internet or by cellular phone. | 0.025 | 0.077 | 0.727 | −0.012 | 0.58 |
| Anxiety about private support (F4) | ||||||
| 9 | There is no family member or friend with whom you can consult about your child’s diseases and injuries. | 0.020 | −0.004 | 0.028 | 0.953 | 0.93 |
| 10 | There is no family member or friend whom you can ask to take care of your child. | −0.005 | 0.050 | −0.014 | 0.850 | 0.75 |