Parameters for system Features

Parameters for Quality of Service

Parameters for Compliance with Regulatory Requirements

Parameters for Fostering Technology Acceptance

User Satisfaction (usefulness to users, important functions for learning)

Reliability

Availability of formative and summative assessment tools

Perceived usefulness

User Friendliness (easy navigation around the functionalities of the system)

Availability

Availability of student attendance monitoring tools

Perceived ease of use

Communication Tools (student to student and instructor to student communication tools)

Responsiveness

Ability to schedule prescribed course contact hours

Teaching presence

Pedagogical Tools

Proneness to technical issues

Availability of quality assurance tools (course evaluation feedback and plagiarism check)

Social presence

Mobile Learning

Capability to accommodate and disseminate prescribed course content

Cognitive presence