| Items | Cronbach’s alpha | Composite reliability (rho_a) | Composite reliability (rho_c) | Average variance extracted (AVE) |
| BS | 0.922 | 0.934 | 0.935 | 0.617 |
| CS | 0.819 | 0.831 | 0.891 | 0.732 |
| DSS | 0.725 | 0.728 | 0.879 | 0.784 |
| FP | 0.930 | 0.931 | 0.947 | 0.781 |
| PMS | 0.842 | 0.857 | 0.894 | 0.679 |