Latent Variable

Item

Standardized Factor Loading

Standard Error (SE)

Critical Ratio

Average Variance Extracted (AVE)

Composite Reliability (CR)

Cronbach’s Alpha Coefficient

OP1

0.849

0.059

16.163

OP

OP2

0.871

0.054

16.931

0.733

0.912

0.916

OP3

0.835

0.060

15.691

OP4

0.870

-

-

SCRM1

0.766

-

-

SCRM2

0.714

0.084

11.418

SCRM

SCRM3

0.642

0.084

9.938

0.512

0.850

0.848

SCRM4

0.816

0.084

13.775

SCRM5

0.700

-

-

X1

0.890

-

-

X2

0.544

0.137

7.592

X3

0.700

0.146

6.639

X4

0.891

-

-

X5

0.583

0.141

8.201

SCR

X6

0.585

0.146

8.224

0.533

0.924

0.832

X7

0.881

-

-

X8

0.640

0.155

9.113

X9

0.798

-

-

X10

0.608

0.139

8.591

X11

0.539

0.139

7.514

X12

0.782

-

-