| Ranks | ||||||
|
| D5―What is your gender? | N | Mean Rank | |||
| Occupational Application and Processes | Female | 116 | 147.54 | |||
| Male | 174 | 144.14 | ||||
| Total | 290 |
| ||||
| Foreign Customers | Female | 116 | 149.47 | |||
| Male | 174 | 142.86 | ||||
| Total | 290 |
| ||||
| Service Quality | Female | 116 | 153.13 | |||
| Male | 174 | 140.41 | ||||
| Total | 290 |
| ||||
| Internal Customers | Female | 116 | 128.66 | |||
| Male | 174 | 156.73 | ||||
| Total | 290 |
| ||||
| Test Statisticsa,b | ||||||
|
| Occupational Application and Processes | Foreign Customers | Service Quality | Internal Customers | ||
| Chi-Square | 0.115 | 0.432 | 1.600 | 7.801 | ||
| df | 1 | 1 | 1 | 1 | ||
| Asymp. Sig. | 0.735 | 0.511 | 0.206 | 0.005 | ||