| Hardship | Answer | Actual | Percentage (%) |
| Relating to the recording of information in the CHB. | Yes | 101 | 71.1 |
| Not | 41 | 28.9 | |
| Relating to the retrieval of information in the CHB. | Yes | 115 | 81.0 |
| Not | 27 | 19.0 |