Latent Variable

Cronbach’s Alpha

Supplier Integration

0.783

Internal Integration

0.848

Customer Integration

0.857

Cost

0.773

Quality

0.863

Speed

0.771

Dependability

0.708

Flexibility

0.930

Supplier Uncertainty

0.647

Customer Uncertainty

0.574

Competitive Intensity

0.617

Technological Uncertainty

0.610

Government Policy

0.765

Financial Performance

0.687

Employee Motivation

0.820

Customer Satisfaction

0.756