Concepts:

Customer-relevant differentiation attributes

Authors:

Product

features

Manufacturing

process

Product

allocation

Product

services

Effectiveness

Responsive and

effective supply chains

\/

[\/]

X

X

[\/]

Fisher, 1997 [15] ; Christopher and Holweg, 2011 [7]

Supply chain agility

\/

\/

X

X

[\/]

Agarwal et al., 2006 & 2007 [20] [21] ; Christopher and Towill, 2002 [22] ; Lee, 2002 [23] ; Lin et al., 2006 [24] ; Van Hoek et al., 2001 [25]

CDP

approaches

\/

\/

X

X

X

Christopher et al., 2006 [26] ; Hilletofth, 2009 [27] ; Manson-Jones and Towill, 1999 [16] ; Naim and Gosling, 2010 [28] ; Olhager, 2003 [29]

Postponement strategies

\/

\/

[\/]

X

X

Kumar and Wilson, 2009 [30] ; Manson-Jones and Towill, 1999 [16] ; Pagh and Cooper, 1998 [31] ; Van Hoek, 1998 [32]

Mass

customisation

\/

\/

X

X

[\/]

Da Silveira et al., 2001 [33] ; Jiao et al., 2003 [34] ; Mikkola and Skjott-Larsen, 2004 [5] ; Tu et al., 2001 [35] ; Liu and Deitz, 2011 [8]

Competitive

priorities

X

X

X

[\/]

\/

Ketchen et al., 2008 [36] ; Mason-Jones et al., 1999 [16] ; Zhang et al., 2005 [37] ; Zhang et al., 2006 [38]

Supply chain segmentation

X

\/

X

X

\/

Beck et al., 2012 [6] ; Davis and McDonell, 2011 [39] ; Godsell et al., 2011 [10]

Functional supply chain strategies

X

[\/]

\/

X

X

Chopra, 2003 [40] ; Mentzer et al., 2001 [41] ; Neslin et al., 2006 [42] ; Neslin and Shankar, 2009 [43] ; Rafele, 2004 [44]

Co-production

[\/]

[\/]

[\/]

[\/]

X

Etgar, 2008 [45]

Product service approaches

\/

X

X

\/

\/

Mathieu, 2001 [46] ; Mont, 2002 [47] ; Oliva and Kallenberg, 2003 [48] ; Raddats and Easingwood, 2010 [49] ; Flint et al., 2014 [12]