Hypotheses

Results

Summary of findings

H1: GIS training impacts on employees’ perceptions of GIS

No significant impact found

GIS training has no impact on employees’ perceptions of GIS

H2: Incentives impact on employees’ perceptions of GIS

No significant impact found

Incentives have no impact on employees’ perceptions of GIS. However, there is a relationship between the two variables

H3: Managerial support impacts on employees’ perceptions of GIS

Significant

Managerial support has an impact on and relationship with employees’ perceptions of GIS

H4: IT expertise impacts on employees’ perceptions of GIS

Significant

IT expertise has an impact on and relationship with employees’ perceptions of GIS

H5: Exposure to GIS technology impacts on employees’ perceptions of GIS

Significant

Exposure to GIS technology has an impact on and relationship with employees’ perceptions of GIS

H6: Perception of GIS affects the actual usage of GIS

Significant

Perception of GIS has an impact on and relationship with the actual usage of GIS

H7: Usage of GIS leads to efficient decision-making

No significant impact found

Usage of GIS has no impact on efficient decision-making

H8: Usage of GIS leads to cost savings

No significant impact found

Usage of GIS has no impact on cost savings

H9: Usage of GIS leads to enhanced risk management

Significant

Usage of GIS has an impact on and relationship with enhanced risk management

H10: Usage of GIS leads to improved customer relationships

Significant

Usage of GIS has an impact on and relationship with improved customer relationships