Factor

Factor Loading

Cronbach’s Alpha

AVE

Usage

USE1

USE2

USE3

USE4

USE5

0.910

0.953

0.918

0.873

0.867

0.937

0.905

Training

TRA1

TRA2

TRA3

TRA4

TRA5

0.868

0.906

0.871

0.775

0.795

0.895

0.844

Incentives

INC1

INC2

INC3

INC4

INC5

0.806

0.874

0.872

0.611

0.784

0.838

0.834

Managerial Support

MSP1

MSP2

MSP3

MSP4

MSP5

0.731

0.848

0.909

0.814

0.724

0.866

0.808

IT Expertise

ITE1

ITE2

ITE3

ITE4

0.901

0.921

0.884

0.830

0.906

0.885

Exposure to GIS

EXG1

EXG2

EXG3

EXG4

EXG5

0.925

0.934

0.921

0.929

0.952

0.962

0.932

Perceptions of GIS

POG1

POG2

POG3

POG4

POG5

0.896

0.900

0.900

0.717

0.396

0.836

0.786

Efficient Decision-Making

EDM1

EDM2

EDM3

EDM4

EDM5

0.732

0.851

0.776

0.766

0.486

0.778

0.733

Cost Savings

COS2

COS5

0.891

0.891

0.740

0.891

Enhanced Risk Management

ERM1

ERM2

ERM3

ERM4

0.819

0.754

0.815

0.838

0.820

0.807

Improved Customer Relationships

ICR3

ICR4

0.875

0.875

0.692

0.875