Target level

Criterion level

Index level

Better

Good

Bad

Worse

The improvement and innovation mode

The new information plant

Information match

8

5

2

3

Intelligent speech recognition

8

6

2

2

Intelligent location positioning

7

7

2

2

Voice pickup

5

6

1

2

The new sorting method

Provide door-to-door service

7

6

3

3

Packages can be Random placed on shelf

6

4

2

3

Reduce the number of employees

7

6

3

2

Giving the opportunity of earning fees

7

4

2

1

The value-added service of Crowdsourcing express

buy on sb.’s behalf

8

7

3

2

On the behalf of sending packages

7

7

2

2

Payment online

9

7

2

3

Big luggage transportation

7

5

3

1

The other information service

The forecast for demand

6

9

3

2

Provide more express information in campus

7

6

3

2

Integrate information resources in campus

9

4

2

3

Make more people take participate in express activities

8

7

4

2