Median (IQR)

Mean (95% CI)

Emotional exhaustion score

13 (8 - 18.5)

14.66 (13.07 - 16.26)

6. mentally exhausted

1 (1 - 3)

2.03 (1.75 - 2.31)

7. I feel empty

0 (0 - 1)

0.92 (0.67 - 1.17)

8. I feel tired

1 (0 - 3)

1.55 (1.27 - 1.84)

13. exhausted

1 (1 - 3)

1.84 (1.55 - 2.13)

11. tiring working with people

1 (0 - 1)

0.87 (0.67 - 1.07)

18. I feel disappointed

1 (0 - 2)

1.04 (0.82 - 1.26)

19. I work hard

4 (2.5 - 5)

3.74 (3.41 - 4.08)

21. Stress from contact with people

1 (0 - 2)

1.15 (0.90 - 1.40)

25. at the limits of my strength

1 (0 - 2)

1.51 (1.24 - 1.78)

Personal achievements score

41 (35 - 44)

9. I can easily understand

5 (5 - 6)

5.16 (4.97 - 5.35)

12. I deal with problems effectively

5 (4 - 6)

4.62 (4.36 - 4.87)

14. I have a positive influence

5 (5 - 6)

5.02 (4.81 - 5.24)

17. I feel full

5 (4 - 6)

4.75 (4.51 - 4.99)

22. cosy atmosphere

6 (5 - 6)

5.34 (5.17 - 5.52)

23. rejuvenated

5 (5 - 6)

5.18 (4.98 - 5.38)

24. I have accomplished remarkable things

5 (4 - 6)

4.65 (4.41 - 4.89)

26. I deal with emotional burdens calmly

5 (3 - 6)

4.19 (3.89 - 4.50)

Depersonalisation score

2 (0 - 4)

10. I act impersonally

0 (0 - 1)

0.64 (0.43 - 0.85)

15. I am tough on people

0 (0 - 1)

0.86 (0.60 - 1.13)

16. Work makes me tough

0 (0 - 1)

0.70 (0.45 - 0.94)

20. I do not care

0 (0 - 0)

0.34 (0.19 - 0.48)

27. They blame me for their problems

0 (0 - 1)

0.48 (0.33 - 0.63)