Positive Impacts

Negative Impacts

New Logistics Jobs

Job creation due to increased demand for delivery services

Risky working conditions due to road congestion and old infrastructure.

Better service due to employment skills

Skill development with the new technologies enhances competition with larger retailers.

Potential job losses due to automation and technological advancements.

Potential new market

Access to broader markets via online platforms

Potential dependency on 3PL platforms may erode profits and customer control.