Topics/Dimensions

Questions

Demographics/ Background

Tell me about yourself.

What department do you work in?

How long have you been working in healthcare?

How long have you been working in your current health system?

What motivated you to start working in healthcare?

Experiences with burnout

Describe an experience you’ve had with burnout or stress.

How did you feel?

Was your burnout gradual?

Disengagement

Do you sometimes do your work mechanically, such as by not paying attention during meetings or while interacting with others? If so, in what circumstances does this usually happen?

Exhaustion

How do you feel at the end of a work day?

Can you tolerate the pressure of your work every day? If so, how do you cope?

How do you feel during the work day—energized, tired, in-between?

Drivers of burnout

What causes your burnout or stress: workload; pressures from leadership, patients, and your employees; lack of resources to complete your work; or something else?

Alleviating burnout

How do you cope with stress?

How are your health systems’ leaders alleviating burnout?

What efforts are your leaders currently making to alleviate burnout that aren’t working?

What advice/solutions would you give your leaders about alleviating burnout?

End of interview

Is there anything you would like to add?