Research

CSFs

Jayaraman and Teo [15]

Project Management, Training and Education, Management Commitment and Leadership, Communication), Selection of Staff

Hilton and Sohal [16]

Project Management, Training & Education, Management Commitment and Leadership, Business Strategy, Communication, Organizational Culture, Selection of Staff

Laureani and Antony [17]

Project Management, Training and Education, Management Commitment and Leadership, Business Strategy, Communication, Customer Focus, Organizational Culture, Selection of Staff, Organizational Infrastructure

Manville et al. [13]

Project Management, Training and Education, Management Commitment and Leadership, Business Strategy, Communication, Customer Focus, Organizational Infrastructure

Timans et al [18]

Project Management, Training & Education, Management Commitment and Leadership, Communication, Customer Focus, Organizational Culture, Organizational Infrastructure

Lande et al. [12]

Training, Management Involvement and Commitment, Customer Satisfaction, Leadership, Project Prioritization and Selection, Cultural Change, Understand Lean Six Sigma (LSS) Methodology, Strategic Quality Planning, Process Management, Product Design, Customer Focus, Business Strategy, Employee Satisfaction, Employee Reward, Inventory Control, Communication, Linking LSS to Employees, Linking LSS to Suppliers, Employee Empowerment, Quality Measurement System, Benchmarking, Total Quality Management

Juliani and de-Oliveira [5]

Business Strategy & Rule Abidance, Project Management and Budget Keeping, Business Strategy and Efficient Supply, Communication and User Focus, Selection of Staff and Efficient Supply