Part one: Lean Six Sigma Dimension

1) Define phase

Strongly disagree

Disagree

Neutral

Agree

Strongly agree

Variable

No.

Teamwork is done within physiotherapy units

when a problem occurs

1

A team leader is chosen according to a specific criterion that has the

ability to solve problems skillfully

2

A roadmap for the work is developed (a protocol-instructions) that is referred to when any problem occurs within the departments.

3

A draft is done & describes the problem and its dimensions when it happens

4

Problems are identified accurately when they occur.

5

There is feedback when

any problem occurs

6

Employees are involved in the selection of new projects

(introduction of the health system)

7