Part one: Lean Six Sigma Dimension | ||||||
1) Define phase | ||||||
Strongly disagree | Disagree | Neutral | Agree | Strongly agree | Variable | No. |
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| Teamwork is done within physiotherapy units when a problem occurs | 1 |
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| A team leader is chosen according to a specific criterion that has the ability to solve problems skillfully | 2 |
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| A roadmap for the work is developed (a protocol-instructions) that is referred to when any problem occurs within the departments. | 3 |
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| A draft is done & describes the problem and its dimensions when it happens | 4 |
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| Problems are identified accurately when they occur. | 5 |
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| There is feedback when any problem occurs | 6 |
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| Employees are involved in the selection of new projects (introduction of the health system) | 7 |