Management Support for Patient Safety | |||||
F1 | Hospital management provides a work climate that promotes patient safety | 28 (12%) | 21 (9%) | 182 (79%) | 79*** |
F8 | The actions of hospital management show that patient safety is a top priority | 14 (6%) | 27 (12%) | 190 (82%) | 82*** |
F9 | Hospital management seems interested in patient safety only after an adverse event happens [R] | 144 (62%) | 28 (12%) | 59 (26%) | 62** |
Average percentage | 75*** | ||||
Overall Perceptions of Patient Safety | |||||
A10 | We have patient safety problems in this unit [R] | 90 (39%) | 43 (19%) | 98 (42%) | 39* |
A15 | It is just by chance that more serious mistakes don’t happen around here [R] | 165 (71%) | 34 (15%) | 32 (14%) | 71*** |
A17 | Our procedures and systems are good at preventing errors from happening | 17 (7%) | 31 (13%) | 183 (79%) | 79*** |
A18 | Patient safety is never sacrificed to get more work done | 8 (4%) | 16 (7%) | 207 (90%) | 90*** |
Average percentage | 70** | ||||
Teamwork Across Units | |||||
F4 | Hospital units do not coordinate well with each other [R] | 41 (18%) | 34 (15%) | 100 (43%) | 18* |
F10 | There is good cooperation among hospital units that need to work together | 90 (39%) | 41 (17%) | 100 (43%) | 43* |
F2 | It is often unpleasant to work with staff from other hospital units [R] | 95 (41%) | 54 (23%) | 82 (36%) | 41* |
F6 | Hospital units work well together to provide the best care for patients | 75 (33%) | 40 (17 %) | 116 (50 %) | 50** |
| Average percentage | 38* | |||
Staffing | |||||
A2 | We have enough staff to handle the workload | 128 (55%) | 31 (13%) | 72 (31%) | 31* |
A5 | Staff in this unit work longer hours than what is best for patient care [R] | 44 (4%) | 48 (21%) | 139 (60%) | 4* |
A7 | We use more agency/temporary staff than what is best for patient care [R] | 210 (91%) | 20 (9%) | 21 (9%) | 91*** |
A14 | We work in “crisis mode” trying to do too much, too quickly [R] | 88 (38%) | 30 (13%) | 113 (49%) | 38* |
Average percentage | 41* | ||||
Handoffs & Transitions | |||||
F3 | Things “fall between the cracks” when transferring patients from one unit to another [R] | 25 (11%) | 4 (16%) | 170 (74%) | 11* |
F5 | Important patient care information is often lost during shift changes [R] | 25 (11%) | 30 (13%) | 176 (76%) | 11* |
F7 | Problems often occur in the exchange of information across hospital units [R] | 15 (7%) | 27 (12%) | 189 (82%) | 7* |
F11 | Shift changes are problematic for patients in this hospital [R] | 23 (10%) | 32 (14%) | 175 (76%) | 10* |
Average percentage | 9* |