| Item | Strongly Disagree/ Disagree | Neither | Strongly Agree/ Agree | % Positive Response |
Teamwork Within Units | |||||
A1 | People support one another in this unit | 37 (16%) | 36 (16%) | 158 (68%) | 68** |
A3 | When a lot of work needs to be done quickly, we work together as a team to get the work done | 39 (17%) | 21 (9%) | 171 (74%) | 74*** |
A4 | In this unit, people treat each other with respect | 36 (16%) | 37 (16%) | 158 (68%) | 68** |
A11 | When one area in this unit gets really busy, others help out | 53 (23%) | 35 (15%) | 143 (62%) | 62** |
Average percentage | 68** | ||||
Supervisor/Manager Expectations & Actions Promoting Patient Safety | |||||
B1 | My supervisor/clinical manager says a good word when he/she sees a job done according to established patient safety procedures | 8 (3%) | 22 (10%) | 201 (87%) | 87*** |
B2 | My supervisor/clinical manager seriously considers staff suggestions for improving patient safety | 7 (3%) | 36 (16%) | 188 (81%) | 81*** |
B3 | Whenever pressure builds up, my supervisor/clinical manager wants us to work faster, even if it means taking shortcut [R] | 201 (87%) | 27 (12%) | 3 (1%) | 87*** |
B4 | My supervisor/clinical manager overlooks patient safety problems that happen over and over [R] | 200 (87%) | 26 (11%) | 5 (2%) | 87*** |
Average percentage | 86*** | ||||
Organisational Learning—Continuous Improvement | |||||
A6 | We are actively doing things to improve patient safety | 13 (6%) | 31 (13%) | 187 (81%) | 81*** |
A9 | Mistakes have led to positive changes here | 35 (15%) | 43 (19%) | 153 (66%) | 66** |
A13 | After we make changes to improve patient safety, we evaluate their effectiveness | 17 (7%) | 37 (16%) | 177 (77%) | 77*** |
Average percentage | 75*** |