Emotional self-assessment

Accurate self-assurance

Self-confidence

Emotional self-control

Empathy

^*Lacking by preceptor/staff as evidenced by bullying behaviors.

^*Preceptor/staff appeared self-assured in professional role but behaviors hindered Mary’s ability to display self-assurance.

^*Preceptor/staff appeared to be self-confident in clinical skills and role but behaviors hindered Mary’s ability to build self-confidence as a new nurse.

^*Lacking by preceptor/staff as evidenced by bullying behaviors including gossiping, placing notes around unit, and attempts at isolating Mary during break times.

It appears as though Mary demonstrated emotional self-control by removing herself from the negative environment even though the outcome (quitting job) was not desirable.

^*Lacking by preceptor/staff as evidenced by bullying behaviors.