Hostility | Non-verbal gestures including facial gestures | Invasion of personal space |
Tone of voice | Social isolation | Not speaking or speaking with aggressive tone |
Diminishing the power of bullying | Calling the nurse names | Placing blame on the nurse and/or referring nurse to workplace counselors |
Harassment | Demeaning, treating “different” than the majority of other nurses | Excessively critical |
Continual reminder of mistakes/errors | Intolerant | Impatient |
Intimidation | Making false accusations | Yelling, shouting, using profanity |
Gossip | Rumors aimed at turning others against the individual | Public humiliation |
Condescending | Spreading lies, being deceptive | Vindictive |
Punishing | Hinting the nurse should transfer or quit | Continual public verbal attacks |
Excluding the nurse from unit based/work based activities | Withholding pertinent information from the nurse | Excluding from professional/social networking opportunities that apply to work |
Ignoring/undervaluing/belittling the nurse’s work | Defaming and/or falsely attacking the nurse’s skill level and/or reputation | Excessive teasing which can lead to cruelty |
Questioning the nurse’s competency | Excessive sarcasm | Public humiliation which could include destruction of personal property |