| Hostility |
Non-verbal gestures including facial gestures |
Invasion of personal space |
| Tone of voice |
Social isolation |
Not speaking or speaking with aggressive tone |
| Diminishing the power of bullying |
Calling the nurse names |
Placing blame on the nurse and/or referring nurse to workplace counselors |
| Harassment |
Demeaning, treating “different” than the majority of other nurses |
Excessively critical |
| Continual reminder of mistakes/errors |
Intolerant |
Impatient |
| Intimidation |
Making false accusations |
Yelling, shouting, using profanity |
| Gossip |
Rumors aimed at turning others against the individual |
Public humiliation |
| Condescending |
Spreading lies, being deceptive |
Vindictive |
| Punishing |
Hinting the nurse should transfer or quit |
Continual public verbal attacks |
| Excluding the nurse from unit based/work based activities |
Withholding pertinent information from the nurse |
Excluding from professional/social networking opportunities that apply to work |
| Ignoring/undervaluing/belittling the nurse’s work |
Defaming and/or falsely attacking the nurse’s skill level and/or reputation |
Excessive teasing which can lead to cruelty |
| Questioning the nurse’s competency |
Excessive sarcasm |
Public humiliation which could include destruction of personal property |