Understanding of Restorative Justice

Human Resources process involved with facilitated discussions

Complaint process

Benefits of facilitated discussion

HR Workload in relation to facilitated discussions

Training needs/key elements to deliver facilitated discussions

Changes that occurred as a result of facilitated discussions

Barriers to taking up facilitated discussions as an option

Risks of taking up facilitated discussions

Impact of facilitated discussions

Negative Impact of facilitated discussions

Change to the way complaints are made

Top 5 Lessons from being involved in the facilitated discussion process

Problems with the facilitated discussion process

Doing facilitated discussions differently