Comparison

Smart Hotels

Traditional Hotels

Booking Method

OTA, official website and WeChat account

Total Cost

220 - 350 yuan

300 - 500 yuan

Additional Service

No

Meeting rooms, etc.

Room Devices

Intelligent induction system

Traditional equipment

Service

Terminals and robots

Hotel employees

Management

Flat management

Pyramid management

Negative Comments

Most caused by intelligent devices

Most caused by service attitudes