| Particulars | Factors | |||
| 1 | 2 | 3 | 4 | |
| Monitoring of term deposits-Q1 |
| 0.832 |
|
|
| Cards services & Card transfer-Q2 | 0.718 |
|
|
|
| Fund transfer-Q3 | 0.546 |
|
|
|
| Payments (Mobile Recharge, Bills payments & Tax payments)-Q4 |
|
|
| 0.813 |
| Checking of accounts History and mini statement-Q5 |
| 0.470 |
|
|
| Cheque book Request-Q6 |
|
| 0.801 |
|
| Change of PIN, Provisions-Q7 | 0.771 |
|
|
|
| Immediate Payment Service (IMPS)-Q8 |
| 0.709 |
|
|
| Mutual funds statement-Q9 | 0.630 |
|
|
|
| SMS alter about bank services and update new product-Q10 |
|
| 0.740 |
|
| Percentage of Variance | 19.724 | 16.003 | 14.670 | 13.166 |
| Cumulative percentage | 19.724 | 35.727 | 50.397 | 63.563 |