| Feature | No. of respondents | % of respondents |
| Signposting to personally-relevant information and techniques | 37 | 60.7 |
| Written information about techniques for managing difficulties | 34 | 55.7 |
| Animated videos demonstrating techniques | 34 | 55.7 |
| Ability to browse freely through all information and techniques demonstrated on the site | 33 | 54.1 |
| Written information to help make sense of difficulties | 23 | 37.7 |
| Animated videos to help make sense of difficulties | 22 | 36.1 |