Item Abbreviation	Occupational Human-Systems Items
Accountability	My work group members are held accountable for their performance.
Advocacy	My supervisor stands up for his/her people.
Change	My coworkers are willing to adapt to change.
Collaboration	People from different work groups in my facility are willing to collaborate.
Competency	Employees in my work group are competent to accomplish our tasks.
Conflict Resolution	Disputes or conflicts are resolved fairly in my work group.
Cooperation	A spirit of cooperation and teamwork exists in my work group.
Customer Service	Products, services and work processes are designed to meet customer needs and expectations.
Diversity Acceptance	This organization does not tolerate discrimination.
Ethics	Members of this workgroup would not compromise ethical principles in order to achieve success.
Fairness	My supervisor is fair in recognizing accomplishments.
Favoritism	My supervisor does not engage in favoritism.
Group Communication	Members of my work group communicate well with each other.
Innovations Openness	New practices and ways of doing business are encouraged in my work group.
Involvement	Employees in my work group are involved in quality improvement or systems redesign.
Job Control	My ideas and opinions count at work.
Performance Goals	Managers set challenging and yet attainable performance goals for my work group.
Physical Safety Resources	Employees in my work group are protected from health and safety hazards on the job.
Planning	My supervisor reviews and evaluates the progress toward meeting goals and objectives of the organization.
Relationship to Supervisor	I have an effective working relationship with my supervisor.
Respect	People treat each other with respect in my work group.
Safety Climate	The safety of workers is a big priority with management where I work.
Safety in Bringing Up Problems	Members in my work group are able to bring up problems and tough issues.
Safety in Disagreeing	My supervisor encourages people to speak up when they disagree with a decision.
Safety in Problem Solving	I feel comfortable talking to my supervisor about work-related problems even if I’m partially responsible.
Safety in Trying New Things	It is safe to try something new in this work group.
Skills Development	I am given a real opportunity to develop my skills in my work group.
Supervisor Communication	My supervisor provides clear instructions necessary to do my job.
^aTurnover Intentions	If I were able, I would leave my current job.
^aTurnover Plans	I plan to leave my job within the next six months.
Work Resources	I have the appropriate supplies, materials, and equipment to perform my job well.
Work/Family Balance	Supervisors/team leaders understand and support employee family/personal life responsibilities in my work group.
Workload	My workload is reasonable given my job.