WC12 | At this office, when staff attend trainings, efforts are made to ensure that they apply what they have learned back at the job site. | 5.57 ± SD 2.25 | 8.00 ± SD 1.78 | 6.23 ± SD 2.43 | 7.54 ± SD 2.44 |
WC13 | In this office, supervisors delegate challenging assignments to assistants, which helps them to develop their skills and expertise. | 5.33 ± SD 2.14 | 7.52 ± SD 2.06 | 5.76 ± SD 2.55 | 7.70 ± SD 2.48 |
WC14 | In this office, when giving out special assignments, supervisors clearly communicate expectations at the beginning and check in on progress, without micromanaging. | 5.60 ± SD 2.19 | 7.74 ± SD 1.98 | 6.15 ± SD 2.58 | 7.38 ± SD 2.38 |
WC15 | In this office, supervisors or unit leaders regularly monitor progress and hold each staff accountable for following through on assigned tasks related to work plans. | 5.96 ± SD 2.32 | 8.08 ± SD 2.03 | 6.62 ± SD 2.38 | 7.85 ± SD 2.27 |
| Overall Responsiveness to new challenges | 5.64 ± SD 1.92 | 7.81 ± SD 1.62 | 6.19 ± SD 1.95 | 7.61 ± SD 1.90 |