Serial no.

Sample tool

Category

WC1

In this office, employees understand the organizational structure and reporting lines of their unit/department and how their job functions relate to overall departmental objectives and goals.

Strengthened management systems.

WC10

My contributions at work are acknowledged and appreciated.

Enhanced work climate.

WC13

In this office, supervisors delegate challenging assignments to assistants, which helps them to develop their skills and expertise.

Responsiveness or capacity of health system to overcome new challenges.