Construits

Composite reliability (CR)

Cronbach Alpha

Convenience

0.803

0.802

Confidence

0.856

0.855

Transaction cost

0.813

0.805

Expected effort

0.374

0.778

Engagement

0.815

0.814

Social Influence

0.695

0.678

In-depth relationship

0.811

0.801

Relationship Over Time Scale

0.643

0.597

Extended relationship

0.825

0.823

Perceived Risk

0.854

0.852

Satisfaction

0.894

0.893

Perceived Usefulness

0.783

0.781