Factors

Homogeneity Reliability (α coefficient)

Total Reliability

0.818

F2-1: Imbalance of Emotional Loyalty

0.818

F2-2: Imbalance of Normative Loyalty

0.770

F2-3: Imbalance of Ideal Loyalty

0.900

F2-4: Imbalance of Economic Loyalty

0.775

F2-5: Imbalance of Opportunity Loyalty

0.792