| Item | Employee’s Comment | Highly acceptable | Comparatively acceptable | Somewhat acceptable | A little unacceptable | unacceptable | Very unacceptable |
| Work Pressure | Business development pressure |
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| Ratio pressure |
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| Bad credit card collection is difficult |
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| Horizontal competition Pressure |
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| Industry development prospects | No confidence in the long-term development on banking industry |
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| Market share of credit card is occupied by mobile payment business of third party payment |
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| Impact brought by mobile payment |
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| Impact of the virtual credit card |
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| Compensation and benefits | Salary |
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| Fair distribution system and benefits |
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| Matching of labor income |
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| Promotion opportunities | Frequent training opportunities |
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| Current job can provide me with promotion and development opportunities |
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| The company has a very reasonable promotion mechanism |
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| Management communication | Superior communicate with you initiatively |
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| Smooth communication with colleagues |
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| smooth information channel in company |
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