Influential Factors | Dimensions | Emotional Loyalty Imbalance | Normative Loyalty Imbalance | Ideal Loyalty Imbalance | Economic Loyalty Imbalance | Opportunity Loyalty Imbalance |
Industry development prospects | No confidence in the long−term development on banking industry | 0.249** 0.417** 0.273** | −0.093 0.462** 0.386** | 0.492** 0.451** 0.469** | 0.435** 0.379** 0.016 | 0.288** 0.243** 0.233** |
Market share of credit card is occupied by mobile payment business of third party payment | 0.167** 0.240** 0.09 | −0.08 0.191** 0.217** | 0.382** 0.297** 0.372** | 0.273** 0.198** 0.212** | 0.423** 0.368** 0.235** | |
Impact brought by mobile payment | 0.163** 0.204** 0.088 | −0.066 0.118 0.133 | 0.311** 0.254** 0.313** | 0.189** 0.136 0.161** | 0.370** 0.230** 0.134 | |
Impact of the virtual credit card | 0.200** 0.246** 0.096 | −0.057 0.182** 0.219** | 0.359** 0.327** 0.370** | 0.241** 0.121 0.074 | 0.313** 0.275** 0.113 |