Theme

Sub-theme

Number of reports

Marketing

marketing mix

25

market research

14

segment

6

customer loyalty

6

service quality

4

Customer Satisfaction

4

target marketing

2

branding

2

Operations

energy and waste management

10

quality control

6

Safety and Security

4

menu engineering and planning

2

liabilities and legal issues

2

facility management

2

productivity

1

management contracts

1

inventory management and purchasing

1

Research and development

information gathering and analysis

10

technological advancements

7

innovations

6

development

3

Human Resources

organizational behavior

5

Turnover

5

employee benefits

4

employee selection and training

4

employee attitude

2

employer/employee liabilities

2

workforce diversity

2

employee benefits

1

Administration/strategy

strategic planning

7

environmental trends

6

communication

5

crisis management

3

information

1

management styles

1

Finance

profitability

11

financial analysis and management

4

economic forecasting

2

buyouts

1

valuation techniques

1

Preparation to establish

construction management

1

Total

186