Test index

Latent variables

KMO

Bartlett’s sphere test results

Cumulative explained variance

The result

Approximate Chi-square value

Significance level

Social capital

0.843

509.706

120

0.000

84.377%

Pass

Service innovation type

0.871

161.515

15

0.000

87.077%

Pass

Service innovation performance

0.897

191.909

15

0.000

86.241%

Pass