Constructs | Code | Measurement Items | Source |
Trust (T) | T1 | Social networking platforms are reputable. | [41] [58] [59] [60] |
T2 | Social networking platforms provide the notion that they uphold their pledges and commitments. | ||
T3 | I trust social media because they are looking out for my best interests. | ||
T4 | I know they are sincere based on my experience with social media. | ||
T5 | My experience with social media has shown me that they care about customers. | ||
Perceived Ease of Use (PE) | PE6 | There is ease of learning. | [30] |
PE7 | It is understandable to use the platforms. | ||
PE8 | It requires less effort or skills to use the platforms. | ||
PE9 | Utilizing the social media platforms does not involve a great deal of brain strain. | ||
PE10 | The platform is easy to use. | ||
Perceived Usefulness (PU) | PU11 | The platforms increase productivity. | [30] |
PU12 | The platforms are effective in improving sales. | ||
PU13 | There is high degree of online purchases. | ||
PU14 | The platforms are beneficial in boosting sales and marketing. | ||
Behavior Intention of Use (BI) | BI15 | In the future, I aim to use social commerce. | [1] |
BI16 | I anticipate that I will engage in social commerce in the future. | ||
BI17 | I intend to make regular use of social commerce. | ||
Performance Expectancy (PEX) | PEX18 | Social commerce would be beneficial in my everyday life. | [1] |
PEX19 | By using social commerce, I can complete things more rapidly. | ||
PEX20 | By using social commerce, I can boost my productivity. | ||
Effort Expectancy (EE) | EE21 | My engagement with social commerce would be transparent and comprehensible. | [1] |
EE22 | It would be simple for me to develop expertise in social commerce. | ||
EE23 | I believe that social commerce would be simple to utilize. | ||
EE24 | For me, learning how to utilize social commerce is simple. | ||
Social Influence (SI) | SI25 | Individuals that have influence over my conduct believe that I should engage in social commerce. | [1] |
SI26 | Important people in my life believe I should engage in social commerce. | ||
SI27 | By and large, those whose opinions I respect have endorsed the use of social commerce. | ||
Facilitating Conditions (FC) | FC28 | I possess the requisite resources to engage in social trade. | [1] |
FC29 | I possess the requisite understanding to engage in social commerce. | ||
FC30 | Social commerce does not integrate well with the other platforms that I use. | ||
FC31 | I may seek assistance from others if I have challenges when using social commerce. |