ECM

C

TS

CR

QI

ROI

ECM

r

1

Collaboration (C)

r

0.453**

1

Time saving (TS)

r

0.439**

0.800**

1

Cost reduction (CR)

r

0.431**

0.691**

0.661**

1

Quality

improvement (QI)

r

0.376**

0.690**

0.659**

0.667**

1

ROI

r

0.411**

0.620**

0.550**

0.701**

0.614**

1