They encourage cooperative caring	The family caregiver wants the patient and family members to be consulted about medical prescriptions.
They encourage cooperative caring	Staff approached the family caregiver about patient participation in hygiene care.
They give attention to mental aspects and daily life of family caregivers	There are nurses the family caregiver can trust and consult.
	Nurses appear to be listening to the family members.
	Attention is given to both the patient and family members.
	Consideration is given to the situations of other families.
	Family members are given consideration for their time.