Categories | Subcategories |
Medical staff gives quick, appropriate, and thoughtful care for distressing symptoms | The patient is receiving appropriate care to alleviate pain. |
Medical care being provided takes the patient’s wishes regarding appearance into account. | |
The family caregiver wants staff to provide hygiene care that matches the patient’s symptoms and wishes. | |
The family caregiver wants staff to use pain coping methods that match the patient’s wishes. | |
Nurses explain what side effects are expected to arise after testing or treatment ahead of time. | |
The family caregiver wants staff to carry out procedures that the patient wants. | |
Doctors carry out treatment and procedures quickly for the patient’s distressing symptoms. | |
Specialized staff works in the right space, cooperatively and consistently | It is apparent that multiple staff are seeing the patient. |
The family caregiver wants the palliative care team to directly explain to them changes in medications. | |
The family caregiver wants nurses to provide coordinated care. | |
Nurses response promptly to nurse calls. | |
The family caregiver wants a doctor he or she can trust and ask questions. | |
The family caregiver wants what he or she has said to be conveyed accurately among the staff. | |
The family caregiver wants a straightforward explanation of the role of the palliative care team when it begins intervention. | |
They give explanations about the checkups or medicines, that are appropriate for each patient and also give information that includes treatment plans to patients and family caregivers | The family caregiver wants a thorough explanation of the need for tests. |
Explanations about medical narcotics to reduce the patient’s anxiety were provided. | |
The patient’s condition, information about the patient, and future prospects are conveyed accurately to the family. | |
The patient is given care in a manner that respects his or her feelings and wishes. | |
They respect family caregivers’ agreement and understanding about the treatment process | The family caregiver wanted detailed tests before diagnosis to be carried out quickly. |
The patient was admitted to the hospital immediately after diagnosis. | |
The family caregiver wants staff to know the treatment process from diagnosis until the present. | |
The family caregiver wants information from past instances of hospital admission to be passed on. |