Patients mean (SD)

Residents mean (SD)

p value

To what extent was your main problem discussed today?

3.3 (0.9)

3.7 (0.5)

0.000

How well do you think your doctor understood you today?

3.4 (0.8)

3.4 (0.5)

0.562

How satisfied were you with the discussion of your problem?

3.2 (0.9)

3.2 (0.6)

0.814

To what extent did the doctor explain this problem to you?

3.3 (0.9)

3.5 (0.6)

0.004

To what extent did the doctor explain treatment?

3.2 (0.9)

3.5 (0.6)

0.005

To what extent did the doctor explore how manageable this treatment would be for you?

3.1 (1)

3.1 (0.7)

0.981

To what extent did you and the doctor discuss your respective roles? (who is responsible for making decisions and who is responsible for what aspects of your care?)

2.8 (1.1)

2.9 (0.8)

0.201

To what extent did the doctor listen to what you had to say?

3.3 (0.9)

3.5 (0.6)

0.032

Regarding today’s problem, to what extent did the doctor discuss (personal, family, work or studying) issues that might be affecting your health?

2.4 (1.2)

2.8 (0.8)

0.000

To what extent did your doctor discuss your concerns and anxieties about your complaint?

2.8 (1)

3.2 (0.6)

0.000

To what extent did your doctor ask you about your expectations of the causes of your

complaint?

2.5 (1.1)

2.9 (0.8)

0.002

To what extent did your doctor ask you about what you expect him to do for you (ECG, CT scan, giving antibiotics, …)?

2.9 (1.1)

2.6 (0.8)

0.006