| Subcategories | Categories | Main Theme |
| Receiving information To receive information Important to be informed Good communication Good communication between older adults and staff Wanting information about - illness - planned investigation Health care staff explains what is going on To make efforts to get information | To be informed about health status | A two-way communication |
| Participation is not a right Participation is an opportunity Participation is a process The hospital could make the decisions on behalf of the older adult | Participation is indirect | |
| To be given the chance to be heard Being Heard | To be heard | |
| The possibility to express thoughts and feeling about symptoms and illnesses To be able to influence examinations and treatment To participate in medical decisions | To be able to influence | |
| It is about negotiation | Negotiation |