Main Theme

Receiving information

To receive information

Important to be informed

Good communication

Good communication between older adults and staff

Wanting information about

- illness

- planned investigation

Health care staff explains what is going on

To make efforts to get information

To be informed about health status

A two-way communication

Participation is not a right

Participation is an opportunity

Participation is a process

The hospital could make the decisions on behalf of the older adult

Participation is indirect

To be given the chance to be heard

Being Heard

To be heard

The possibility to express thoughts and feeling about symptoms and illnesses

To be able to influence examinations and treatment

To participate in medical decisions

To be able to influence

It is about negotiation