General

Urban WSPs (count)^a

86

Urban centres served (count)

132

Total population in WSP area (million people)

20.38

Population served (million people)

11.12

Average consumption (litres/capita/day)

43

Indicators

2014/15 average

Minimum recommendation

Water coverage, population (%)

55

> 80

Water quality?compliance with standards (%)

92

> 90

Hours of supply (hours/day)

18

> 12

Non-Revenue Water, NRW (%)

43

< 25

Metering Ratio (%)

90

> 95

Staff productivity (number of staff per 1000 connections)

7

< 14

Personnel expenditure as % of O & M costs (%)

42

< 45

O&M cost coverage (%)

99

100