| Variable | Initial | Extraction | Variable | Initial | Extraction |
| Availability of ATM on campus | 1.00 | 0.69 | Professionalism of bank staff | 1.00 | 0.63 |
| Availability of 24 hours ATM service | 1.00 | 0.70 | Mobile banking facilities | 1.00 | 0.63 |
| Appropriate range of service offered | 1.00 | 0.59 | The University uses the same bank | 1.00 | 0.63 |
| Pleasant bank atmosphere | 1.00 | 0.60 | Financial benefits | 1.00 | 0.63 |
| Staff courtesy | 1.00 | 0.63 | Service provision (Range of products on offer) | 1.00 | 0.58 |
| Proximity to the University | 1.00 | 0.63 | Convenience banking | 1.00 | 0.53 |
| Reputation of the bank | 1.00 | 0.57 | Integration of mobile money services | 1.00 | 0.71 |