| Variable | Initial | Extraction | Variable | Initial | Extraction |
| Availability of ATM on campus | 1.00 | 0.76 | Influence of parents | 1.00 | 0.70 |
| Availability of 24 hours ATM service | 1.00 | 0.71 | The University uses the same bank | 1.00 | 0.68 |
| Provision of fast and efficient service | 1.00 | 0.69 | Service provision (Range of products on offer) | 1.00 | 0.63 |
| Convenient branch location | 1.00 | 0.74 | Promotion strategy | 1.00 | 0.59 |
| Appropriate range of service offered | 1.00 | 0.56 | Convenience banking | 1.00 | 0.62 |
| Pleasant bank atmosphere | 1.00 | 0.64 | Digital platforms | 1.00 | 0.64 |
| Staff courtesy | 1.00 | 0.65 | Integration of mobile money services | 1.00 | 0.53 |
| Professionalism of bank staff | 1.00 | 0.62 | Security | 1.00 | 0.62 |