Major Features with their weightage value | Rank of the major features | Sub-Features | Average Weightage Value | Overall Weightage Value | Rank of the sub features |
Time Efficiency (0.172050) | 3 | a) Delay while starting (−) | 0.64628 | 0.06086 | 2 |
b) Waiting time in route (−) | 0.35372 | 0.11119 | 1 | ||
Performance (0.122489) | 5 | a) Convenience (+) | 0.48221 | 0.05907 | 2 |
b) Comfort (+) | 0.51779 | 0.06342 | 1 | ||
Ambience (0.066931) | 6 | a) Cleanliness (+) | 0.71235 | 0.04768 | 1 |
b) Air Conditioned (+) | 0.12432 | 0.00832 | 3 | ||
c) Well Behavior of Driver and conductor (+) | 0.16333 | 0.01093 | 2 | ||
Affordability (0.185181) | 2 | - | - | - | - |
Safety and Security (0.322082) | 1 | a) No Accident Risk (+) | 0.81007 | 0.26091 | 1 |
b) Chance of Pickpocketing (−) | 0.16325 | 0.05258 | 3 | ||
c) Chance of Harassment (−) | 0.02668 | 0.00859 | 2 | ||
Service Characteristics (0.131267) | 4 | a) Availability (+) | 0.42691 | 0.05604 | 1 |
b) Easy Accessibility (+) | 0.18752 | 0.02462 | 3 | ||
c) Seating Service (+) | 0.29739 | 0.03904 | 2 | ||
d) High Capacity (+) | 0.08818 | 0.01158 | 4 |