research | design | conclusion |
Nikstaitis 2014 | A quantitative pilot study between 21 nurses | Educational intervention can improve nurses’ awareness of incivility |
Ceravolo 2012 | A quantitative study in inpatient nurses | Educational workshops that enhanced awareness of lateral violence and improved assertive communication |
Clark 2014 | A qualitative study describing how knowledge gained from the Problem based learning (PBL) | A PBL scenario was an effective teaching strategy for preparing new graduates to address nurse-to-nurse incivility in the practice setting. |
Kang 2017 | A randomized controlled trial was performed between 40 nurses | The cognitive rehearsal for workplace bullying improves interpersonal relationships and decreases turnover intention |
Griffin 2014 | A review the use of cognitive rehearsal | Cognitive rehearsal was revisited as a shield for incivility and lateral violence |
Kennedy 2015 | A review to state the role of empowerment in improving the clinical environment | Empowerment can contribute positively to improving the environment in which care is provided |
Wing 2015 | A predictive, non-experimental study in 394 new graduate nurses | Empowering workplaces contribute to lower mental health symptoms in new graduate nurses, empowerment was significantly negatively correlated with supervisor incivility |
Myers 2016 | A qualitative study to explore nurses’ experiences of horizontal violence | Nurse managers need to be the culture champions who hold individuals accountable for HV and foster professionalism through their leadership |