| No. | Items | Weight mean | standard deviation | Chi-square | p-value | Rank | Importance |
| 5 | The working procedures, regulations and instructions are distinguished by clarity and transparency in the hospital, which positively affects performance | 3.82 | 0.53 | 1103.09 | 0.000 | 1 | Agree |
| 1 | The hospital administration allows employees to have easy access to information that helps them in work, which reflects positively on performance | 3.61 | 0.56 | 316.93 | 0.000 | 2 | Agree |
| 6 | The hospital administration encourages workers to be creative and to develop their cognitive abilities, which positively affects performance | 3.61 | 0.56 | 126.39 | 0.000 | 3 | Agree |
| 2 | The hospital administration provides effective and advanced means of communication for employees, which reflects positively on performance | 3.33 | 0.59 | 277.15 | 0.000 | 4 | Neutral |
| 4 | The workers share the new knowledge with the workers in other departments, which has a positive impact on performance | 3.26 | 0.80 | 252.73 | 0.000 | 5 | Neutral |
| 3 | There is a management information system that provides information quickly in the hospital, and this reflects positively on performance | 3.24 | 0.63 | 622.15 | 0.000 | 6 | Neutral |
|
| All items | 3.48 | 0.61 |
|
|
| Agree |