| Essential functions | | |
| PLANNING Prévoyance/Prevision | Process conducted to anticipate activities to be performed, to be registered in a plan or course of action, that includes all the firm’ operations, services and functions oriented to provide easiness to the use of its sources as well as to select the best means to employ to attain the defined goals and objectives. | “Planning is deciding in advance—what to do, when to do & how to do. It bridges the gap from where we are & where we want to be”. It is an exercise in problem solving & decision making. Planning is determination of courses of action to achieve desired goals. |
| ORGANIZING | Process that gather all useful components required for a firm’ operations: materials, tools, capital and personnel. Considers two main dimensions: Materials Organization and Social Organization, being in consequence focused on the coordination of activities with resources as key action to move the plans formulated into the implementation phase. For doing so, establishes a structure of working relationships that allow organizational members to work together to achieve organizational goals, determining as well how an organization’ resources can be best used, particularly human resources. | It is the process of bringing together physical, financial and human resources and developing productive relationship amongst them for achievement of organizational goals. To organize a business involves determining & providing human and non-human resources to the organizational structure. |
| DIRECTION Commandement | Direction function—at top of the hierarchy—is profiled through the authority and the unity of command principles, the director’ distinctive features are the statutory authority enacted by the function, and the personal authority derived from intelligence, knowledge, experience, moral value, commandment skills, services granted, etc. A single direction is a necessary condition for action unity, forces coordination and efforts convergence. | Directing is a management function through which the management instructs, guides and inspires the employees by communicating with them, oversees the performance for goals achievement and leads the employees to perform efficiently and contribute to their optimum for the achievement of organizational objectives. |
| COORDINATION Supervision | Coordinate is to unify and harmonize all the firm’ activities in order to facilitate its technical, commercial and financial operations through all the firm’ functions. It is to provide the necessary financial resources, facilities, equipment and materials required for procurement, production and sales. Supervision-implies overseeing the work of subordinates by their superiors. It is the act of watching & directing work & workers. | Supervision involves directing and overseeing the job of subordinates which normally include, rank and file employees, blue collar technicians and workers carrying out their operations in an organization. This function is implemented with the purpose to ensure that subordinates operates efficiently and effectively in correspondence to the organizational goals established to their key function. |
| CONTROL | Consists on confirm the enactment of the firm’ operations activated by the program defined, the complete social body operation, the orders provided and the management principles application, with the purpose to identify the deviations and errors to take corrections for further elimination. Control activities are run by the direction and its hierarchized levels applying registers of statistical use, documental and personal communication means. Applies to all activities and all levels. | “Controlling is the measurement & correction of performance activities of subordinates in order to make sure that the enterprise objectives and plans desired to obtain them as being accomplished”. |