Cronbach α value | Variable | Elements |
0.96 | V2-Change Management | 1. Openness to suggestion of ideas 2. CI empowers employees 3. Employees’ contribution to meet customer needs 4. Recognition of innovation and creativity 5. Organization learns from CI experiences 6. Active role of manager in the CI process 7. Risk-taking to promote innovation and creativity 8. Failure as a learning opportunity 9. Evolving working environment 10. Mindful responses rather than inefficient solutions 11. Change adoption is supported by success stories 12. Dynamic portfolio of lessons learned 13. Overall support of the organization for adopting change 14. Leaders act as CI role models by embracing change |