University of M

DB Schenker

Group EAD

NGO D

Minority Rights

Company K

Does company have the ISO 9001 QMS system?

Has the certification of ISO 9001:2015 since 2018

Has the certification for almost 20 years

Has the certification since 2019

No

No

No

Does company have international employees?

Has international employees and students

Has international employees

Has international employees

No

Yes

Yes

What are the main reasons to use the system/to not use the system?

Documentation systems, risk management, process approach, positive improvements for internal/external shareholders, Plan-Do-Check-Act Cycle

To communicate efficiently with local and international employees, to build a coherence, to get help from management, a successful organizational culture, employees’ motivation

Efficiency in providing the services, high quality service and product, improvement of internal and external communication, standardization, basically continuous improvement in every department of the organization

Small size of employees (8)

QMS is too complex to set up and not really relevant to their business area

Thinks it would be beneficial for them, but they did not have time and human source to implement the system

Does company recommend the system/consider having the system in the future?

Yes, company recommends the system

Yes, company recommends the system

Yes, company recommends the system

Yes, company considers having the system

No

Yes, company considers having the system