| Theme Description | Frequency | % | |
| Resilience Enhancement | Organization’s written policies were effective in the recovery process | 4 | 28% |
| Validation and integrity of data | 5 | 35% | |
| Full system backup was a good method of recovering data | 9 | 64% | |
| Implementing cyber security and a resilience policy framework | 10 | 71% | |
| Employee training | 14 | 100% |