| Questions | Never | A few times per year | Once a month | A few times per month | Once a week’ | A few times per week | Every day |
| SECTION A | 0 | 1 | 2 | 3 | 4 | 5 | 6 |
| I feel emotionally drained by my work. |
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| Working with people all day long requires a great deal of effort. |
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| I feel like my work is breaking me down. I feel frustrated by my work. |
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| I feel I work too hard at my job. |
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| It stresses me too much to work in direct contact with people. |
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| I feel like I’m at the end of my rope. |
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| TotaI score—SECTION A. |
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